CHF Summit 2021: Shifting Gears


The CHF Summit 2021: Shifting Gears is primarily for and about consumers, including carers. It will offer the pre-eminent opportunity to share your skills and learn from others experience about how to affect change as a consumer advocate.

Find out more below on the components of the conference and how to access support to attend.


CHF is offering 125 free registrations for consumers to attend the CHF Summit 2021: Shifting Gears. The complimentary Consumer package will provide registration for the two days of the Summit plus a ticket to the Summit dinner to enable consumers to participate in every aspect of the Summit.

The Consumer package is available to the first 125 consumers registrations. When the allocation is exhausted the two day package will be available for purchase by consumers.

CHF will be offering bursaries to cover travel and accommodation costs for up to 10 consumers through the Big Ideas competition. We are also encouraging other organisations to support the travel costs of consumers. We will share these opportunities as they arise.

We encourage you to speak to consumer organisations which you are involved with about how they can support your attendance. There is more information for organisations on the Supporting Consumers page.



We will be accepting abstract submission for presentations in the 4 streams of the Summit: Consumers as researchers, Consumer-based health care, Consumers leadership, and Consumer enablement. Both speaking and poster presentation spots are available. You may also submit an expression of interest to provide a 90 min workshop.

We strongly encourage abstract submissions from consumers. We will be giving preference to abstracts which are presented or co-presented by consumers.


The CHF Summit 2021: Shifting Gears will feature a Big Ideas Forum showcasing big, innovative ideas from consumers about how to improve and transform the health system and health outcomes in Australia. We will be asking consumers to share their big ideas with us through a video competition in the lead up to the Summit.

The winning entries will receive travel and accommodation bursaries to support their attendance at the Summit. Some of the winners will have the opportunity to be one of the speakers in the Big Ideas Forum to share their big ideas and take part in a discussion facilitated by Ellen Fanning from ABC TV’s The Drum. (Ms Ellen Fanning appears by arrangement with Claxton Speakers International).

The Big Ideas Competition will open soon. We will be providing lots of tips and tricks to help you film your entry. Please join our mailing list to stay up to date.

Get thinking now to come up with your big idea!


The Summit will feature a number of consumer rapporteurs who will provide a verbal report on the proceedings of Summit during the closing plenary. If you are interested in becoming a rapporteur for the CHF Summit please join our mailing list. Further information about how to apply will be available soon.


If you are interested in building your skills in experience-based co-design, come along to our preconference masterclass. The masterclass will be held in the afternoon on Tuesday 1 September.


We will be providing a consumer meet-up space at the Summit to enable consumers to identify each other and network together in the catering breaks.